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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-03-2022 10:02 PM - last edited on ‎08-04-2022 09:48 AM by Retired

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

The dialog box on the HP printer assistant will not open. Printing working fine!

1 person had the same question
4 REPLIES 4

‎08-03-2022 11:01 PM

HP Recommended

@Pam132 

 

Please use HP Scan Extended using the following software:


             https://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi


Once it's downloaded and installed, for Windows 10:


   (a) Hit Win key,
   (b) Scroll down to HP group/folder,
   (c) Double click "HP Scan Extended"


You can put a shortcut on Taskbar or Desktop


Regards.

BH
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‎08-04-2022 02:04 PM

HP Recommended

When I double click the HP Scan Extender, what is supposed to happen? Nothing is happening!

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‎08-04-2022 02:17 PM

HP Recommended

@Pam132 

 

Please use the following Guides

 

           https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/Using-your-HP-Scan-software-Scanning-Guide-for...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-04-2022 02:32 PM

HP Recommended

When I double click on the HP Extender, nothing happens! I see no option to run "HP Scan Extended"

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