-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: Scan direct from HP ENVY Inspire 7224e All-in-One Print...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
09-21-2025 11:10 AM
Product: HP ENVY Inspire 7224e All-in-One Printer
Operating System: Microsoft Windows 11
Why can't I scan direct from my HP ENVY Inspire 7224e All-in-One Printer to my PC? It comes up on the Printer Control Panel but when I touch Send it comes up with a list of possible errors. I can only scan from the HP Smart App on my PC. My old HP Envy 5440 I could scan from the Printer without opening the App on my PC.
Solved! Go to Solution.
1 ACCEPTED SOLUTION
2 REPLIES 2
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.