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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP LaserJet Pro MFP M130fw

I have a LaserJet Pro MFP M130fw. Please advise how to save scans as PDF instead of JPEG.

6 REPLIES 6
HP Recommended

Please try this scan solution:
 
HP Scan Extended

For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Make searchable PDF scans with this free scanning software -   https://www.naps2.com/

Let us know.

HP Recommended

I was able to change my Scan settings to PDF instead of JPEG. Thank you for your reply.

HP Recommended
How do you PDF for this printer in Windows10 environment? I cannot find start menu or 'all programs'

Also I downloaded the naps2 software, but for some crazy reason, it will only scan 1/2 the page.

Very frustrated as salesman said this printer would scan to PDF

Please help
HP Recommended

@JimBuck747 wrote:
How do you PDF for this printer in Windows10 environment? I cannot find start menu or 'all programs'

Also I downloaded the naps2 software, but for some crazy reason, it will only scan 1/2 the page.

Very frustrated as salesman said this printer would scan to PDF

Please help

Same program above does PDFs.

HP Recommended

How do I scan documents as PDF file instead of JPEG using HP Notebook CORE i5 10th Gen?

HP Recommended

Get Windows Scan from the Microsoft Store.

 

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