• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎01-08-2018 04:58 AM

HP Recommended
Product: OfficeJet 6950 (UK)
Operating System: Microsoft Windows 10 (64-bit)

Hi,

Can I use the ADF on this all-in-one device to scan both sides of a double sided document?

Thanks,

David

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-08-2018 05:23 AM

HP Recommended

That printer does not have a duplexing ADF.  Only duplexing printer.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
4 REPLIES 4

‎01-08-2018 05:17 AM

HP Recommended

Yes you can... manually.   Select 2 sided manual.

 

Scanning issues…

 

Please try this scan solution:

 

HP Scan Extended


For Windows:   ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi


Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Make searchable PDFs scans with this free scanning software - https://www.naps2.com/

 

Let us know.

1 person found this reply helpful
Was this reply helpful? Yes No

‎01-08-2018 05:21 AM

HP Recommended

Hi,

Thanks for the reply.  So I can't use the ADF to automatically scan both sides?

David

1 person found this reply helpful
Was this reply helpful? Yes No

‎01-08-2018 05:23 AM

HP Recommended

That printer does not have a duplexing ADF.  Only duplexing printer.

1 person found this reply helpful
Was this reply helpful? Yes No

‎01-08-2018 05:26 AM

HP Recommended

OK, thanks for your help.

David

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.