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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HI @rogger1305 ,
Welcome to the HP Support Community!
@rogger1305 wrote:I try to scan using the panel and appear a message with E5 and tur on all lights at the same time.
Please, the printer is new. It just have 2 days
Like I said this is a hardware issue and the printer needs to be serviced. Contact the support team in your region for help.
The serial number is required.
Keep me posted.
Andreas
If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!
I'm not an employee of HP, I'm as volunteer here.
HP Recommended
HI @rogger1305 ,
Welcome to the HP Support Community!
@rogger1305 wrote:I try to scan using the panel and appear a message with E5 and tur on all lights at the same time.
Please, the printer is new. It just have 2 days
Like I said this is a hardware issue and the printer needs to be serviced. Contact the support team in your region for help.
The serial number is required.
Keep me posted.
Andreas
If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!
I'm not an employee of HP, I'm as volunteer here.
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