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‎12-02-2022 05:04 PM

HP Recommended
Product: HP ENVY 5535 e-All-in-One Printer
Operating System: Microsoft Windows 11

When I tried to register my device with the Serial Number, it comes up as HP Envy 5335e All-in-One Printer" -- that's not it. It's an Envy 5300.  

Category:
1 REPLY 1

‎12-02-2022 05:08 PM

HP Recommended

This was my first post:  

When I click on the scan feature a message box pops up : "The HP ENVY 5530 series was not found."

Yet, I have no problems printing. 

 

 

Any suggestions are appreciated. 

Might need HP phone help, perhaps. 

 

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