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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Scan for E-Mail

Create an account on the HP Community to personalize your profile and ask a question
08-07-2024 09:12 AM
Welcome to the HP English Community --
Open
User Guide - HP Smart Tank series - 6000, 7000, 7300
Page 40 - To scan a document or photo to email (Windows)
and / or
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How to get there from here...
HP Document - How to Scan
HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support
For example,
Topic: Use the HP Smart app scan options
Section Scan multi-page two-sided documents (HP Smart app)
and / or
Topic: Frequently asked questions (FAQs)
Section: How do I scan multi-page two-sided documents with the HP full-feature driver?
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HP Smart - Windows - Application
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Side Bar - FYI - Reminder / Note about mail clients --
At this writing >> HP Smart (application) does not currently support "New Outlook" .
When / If you wish to use "Share" (email) destination with the HP Smart app, first add your sender's address to Windows Mail.
Note >> If Windows Mail sneaks in and updates to "New Outlook", (then) Share (email) will stop working - set the mailer back to "Windows Mail".
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Example - HP Smart - Windows - Scan (Photo) > Share
HP_Smart_Win_Scan_Photo_Share_1
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Windows
Preparation - Printer Software
Start:
HP Scan software (at this writing) >> Mail Client software supported: Outlook
Next,
Install the full driver printer software.
Restart the computer and log in.
Next,
Optionally install the HP Universal Scan software.
Restart the computer and log in.
HP Scan is part of the full driver.
HP Universal Scan is a similar - stand alone scan software - updated format and features
NOTE
If you wish to skip the preliminary steps and how-to information,
Scroll down to Web Pack Installation Package
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Install Printer Software
The differences can between the full driver and the Universal Scan software are subtle but important.
The Full Solution software is the full driver printer software.
The full driver printer software is the software used with "Scan to Computer".
Details are included later in this message.
Reinstalling?
- Uninstall existing full driver printer software from Programs and Features.
- If your printer includes a separate "help" in Programs and Features, uninstall that, too.
- Restart the computer and log in.
- If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.
Download package is located on this web page
>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<
HP Easy Start Printer Setup Software – Offline Use Only
In general, the web pack should load -
Download package > Save > Right-Click on the installation Package > Run as Administrator
If / When asked, opt for the Full Driver / Full Software to be installed.
Using USB? (Re)Connect when instructed to do so.
After the software is installed, Restart the computer and sign in.
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Optional -- Supported by your printer
Details Page - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<
HP Universal Scan - Full Feature Software and Driver
If asked, opt for the Full Driver to be installed.
After the software is installed, Restart the computer and sign in.
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The installation of the full driver generally adds at least one or more shortcuts to the Desktop.
Note: Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.
- Printer Assistant – Where still supported as part of the full driver printer software
- HP Scan Assistant – For those printers that no longer provide the Printer Assistant
- HP Scan – Shortcut on Desktop named for the printer model
- When installed, HP Universal Scan software adds a separate self-named “HP Scan” shortcut
Important
Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable
OR
HP Scan Assistant shortcut > Manage Scan to Computer > Enable
General Example - Windows - Desktop Shortcuts -
Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_4
Example - Windows - Full Feature Software - Installed
Programs_and_Features_Printer_Desktop_Icons_15
Example - HP Scan - Save as PDF - Menu - More > Destination
Main menu - lower right corner - "Send to"
Next,
More > Destination > Send to
9025_HP_Scan_Menu_PDF_More_Destination_9
Example - HP Scan - Save as PDF - Menu - More > Destination > Send to
9025_HP_Scan_PDF_to_Email_6
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
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Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
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