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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Deskjet 2700
Chrome OS

How do I set up my Chromebook for scanning from HP DeskJet 2700 Series?

 

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

This resource will show you how:

https://www.youtube.com/watch?v=QL1obc9FDyI

 

These are the steps in writing (for your printer):

 

1. Your printer needs to be connected (e.g. wireless network)

2. Press the "I" (information) button on the printer to print out a page, which will include the IP address of the printer, take note of the IP address

3. Key in the IP address into the web browser of Chromebook

4. There will be a Prompt "Your connection is not private", click on "Advanced" and then click on "Proceed to <IP Address of printer>"

5. On the Embedded Web Server (EWS) page, go to "Scan"

6. Sign in info "Username" is <admin>, "Password" is the "PIN" located on your printer.  

PIN can be found on a label that is on the printer > Open the Ink access door and there is a label on the inside of the door (with a QR code).  Take note of the PIN and key it into the "Password" field

7.  The EWS will indicate "You cannot use this function because it has been disabled"

8.  Go to the tab on "Settings" > "Security" > "Administrator Settings"

9. Enable "Webscan"

10. Go back to "Scan" and you will now be able to use Webscan on your Chromebook.

 

Hope that helps!

 

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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