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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

Scan mail copy is sent on wrong mail so where i can get that pdf

1 REPLY 1
HP Recommended

@Abhijit141 

 

Welcome to the HP Community --

 


@Abhijit141 wrote:

Scan mail copy is sent on wrong mail so where i can get that pdf


Product / Model:  ?

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content Type:  PDF file sent via "Scan" mail

 

Unfortunately,

After the fact, you cannot retrieve a file sent to anyone, whether or not the recipient was the intended target.

 

Scan to Email setup works differently depending on the printer model, the method - for example, SMTP / EWS compared to using a computer and full software driver, or using HP Smart app in Windows or Mobile.

 

The Scan to Email methods do not generally change the outcome of having sent mail to an unwanted or unwilling destination.

 

Once sent, the mail service tries to deliver the package.

 

If the recipient mail address is not a valid address

If the recipient's email provider normally refuses mail from Third party apps,

(then)

The mail service will likely not deliver the mail.

 

Whether or not you receive a delivery notice depends on the method and whether the app or software has the ability to send a notification of any type.

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

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