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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: Scan optical recognition

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07-26-2024 11:08 AM - edited 07-26-2024 11:13 AM
Welcome to the HP English Community --
In newer printers, OCR / Scan to Searchable File is a feature reserved to printers that have been accepted and added into the HP+ service agreement.
A few non-HP+ printers support the feature using the HP Smart Advance features in HP Smart.
Your "6455e" printer is not included in the non-HP+ list - only the non-e printers in the 6400 series are listed.
HP printers - Using advanced scanning features (HP Smart app)
For example, read sections
"Which non-HP+ printers are eligible for HP Smart Advance?"
and, Next:
“Save scans as searchable or editable text files”.
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To access the HP Smart Advance features on this printer,
Accept and enable your printer as part of the HP+ service.
If you cannot use the HP Smart Advance features,
and
If you are interested in learning more about the HP+ service,
Then,
Scroll down and find information in "Message Content References"
==================================
Message Content References
Open and Read
User Guide - HP ENVY 6400e All-in-One series
Page 26
Excerpted
Requirements for HP+ printers
This topic describes the requirements for HP+ printers.
Keep the printer connected to the Internet
HP+ printers are cloud-connected devices that must remain connected to the Internet in order to function. The
Internet connection enables the printer to deliver HP+ specific app features and firmware updates.
During setup, you must connect the printer to the Internet using a supported network connection. After setup,
you can print using a USB cable connection, if desired, but the printer must still be connected to the Internet.
Use Original HP cartridges
Original HP cartridges are cartridges manufactured and sold by HP in official HP packaging. If non-Original HP
supplies or refilled cartridges are installed, HP+ printers will not operate as expected.
Have an HP account
Create or sign into an HP account to manage your printer.
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If you have not yet stopped reading...
===================================
What about HP+
Printer and HP+ service
If needful, change your Country / Region
Note that HP+ assistance is only available for registered HP+ printers.
Reminder
An HP Instant Ink subscription is not required as part of the HP+ setup or HP+ service.
HP+ > Benefits, Requirements, Your Responsibilities
READ about HP+ here:
HP+ Printing – Website / Information / FAQ
Scroll down on page to “Top Questions”
Read >>> About HP Smart Advance for HP+ printers
And
Read
HP printers - Using advanced scanning features (HP Smart app)
For example, section “Save scans as searchable or editable text files”.
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“Print Anywhere” Supported on Select HP+ Printers with HP+ enabled
HP Printers - Print Anywhere with the HP Smart App
And
>> Watch Video >> How to use the Print Anywhere feature in the HP Smart App | HP Support
NOTE: If a print job is blocked for more than 5 minutes, the HP Smart app cancels the job automatically.
FAQ > Section: How do I disable or enable Print Anywhere or Private Pickup?
FAQ > Section: Which non-HP+ printers are eligible for HP Smart Advance?
Important Reference: About HP Smart Advance for HP printers
HP Smart Advance is a productivity tool in the HP Smart app that offers advanced scanning and other document processing features. HP Smart Advance is available on eligible HP printers.
AND
HP printers - Using advanced scanning features (HP Smart app)
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Sample - HP Smart - Windows - Scan and Save
See details in Step 5 for selecting destination File Type
HP_Smart_Win_Scan_Document_Save_7
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP ENVY 6455e All-in-One Printer
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