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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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HP LaserJet Pro MFP M148dw

When I scan a document,  I get two blacked out sections on the scan.   One section covers about 1/3 of the right hand side of the scan and another is a one inch line down the middle of the documents.    Tried cleaning the rollers and paper feeders with no change.    

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