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HP Recommended
HP OfficeJet Pro 9014e All-in-One Printer
Microsoft Windows 11

The generated PDF is slanted. How can I rework it so that it may be correct? The existing rework options don't touch the slanted representation.

1 REPLY 1
HP Recommended

Hi @FredHbF,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

If the generated PDF from your HP OfficeJet Pro 9014e All-In-One Printer is slanted, you can try the following steps to correct it:

  1. Recalibrate the Scanner:
    • Open the HP Smart app on your computer.
    • Go to the scanner settings and look for an option to recalibrate or align the scanner. This can help ensure the scanned documents are properly aligned.
  2. Use a Document Editing Software:
    • Open the slanted PDF in a document editing software like Adobe Acrobat.
    • Use the “Edit PDF” tool to straighten the pages. You can do this by selecting the pages, right-clicking, and choosing the option to rotate them until they are correctly aligned.
  3. Scan with a Flat, Clean Surface:
    • Make sure the document is placed flat and straight on the scanner bed. Any slight misalignment can result in a slanted scan.
    • Clean the scanner glass to ensure there are no smudges or debris causing the slant.
  4. Update Printer Firmware and Software: Update the firmware on an HP printer
    • Ensure that your printer’s firmware and the HP Smart app are up to date. Outdated software can sometimes cause scanning issues.
    • Go to the HP support website, download, and install the latest firmware and software updates for your printer model.
  5. Adjust Scan Settings:
    • When scanning a document, manually adjust the scan settings to ensure the document is aligned properly.
    • You can also try scanning the document using different resolution settings to see if that resolves the issue.
  6. Check for Hardware Issues:
    • Inspect the scanner mechanism for any physical obstructions or issues that could cause misalignment.
    • Ensure that the scanner lid closes properly and applies even pressure across the document.

 

Refer to this document: HP OfficeJet Pro 9014e All-in-One Printer User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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