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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎12-23-2022 01:19 PM

HP Recommended

Must be. It's happening to both of my scanners (same model).

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‎12-23-2022 04:28 PM

HP Recommended

It was fixed when I updated my ios to 13.1 today. Whew.

1 person found this reply helpful
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‎12-28-2022 10:08 PM

HP Recommended

I have HP Deskjet 4929 Printer/Scanner. The canned document, when save as pdf, is blank.

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‎12-29-2022 05:35 AM

HP Recommended

Same problem with scans (appear ok but when I save as a pdf are blank). But also, if I try and save an email as pdf they also appear blank, this only started recently.

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‎12-30-2022 06:26 AM

HP Recommended

Same here.

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‎01-04-2023 05:54 PM

HP Recommended

This solution worked!  I saved it rather than sending to folder but it brings me to the same pdf screen.  I checked the box for long-term preservation and changed to PDF searchable and pdf was as it was scanned.  Thanks for the tip and for putting me out of my misery!

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‎01-14-2023 03:47 PM

HP Recommended

Thank you so much for your answer.  It worked.  HP needs to keep its software current with new versions of operating systems.

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