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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Photosmart 6520
macOS 10.12 Sierra

How can a multi page document be scanned under one file name?  I used to be able to scan several pages under one scan file, however there are no instructions how to do this in the user guide, and I haven't been able to find any FAQ or HP help toopics to do this.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Bill7478

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

 

As I understand you want to scan several pages into one file,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Are you referring to saving multiple pages into one PDF file?

 

If yes, here're a few steps to do:

 

Open the HP Software and select Scan a Document or Photo.

Select the PDF option.

Make sure to check the box next to Show Scan Preview and set the resolution as 300 DPI or below.

 

Click Scan and use the Add pages button to scan additional pages.

Once completing the scan click Save.

 

If you are referring the saving multiple pages to a document with the same filename,

Here's a related HP Forums post that seems to have helped others: Click here for the steps.

 

Keep me posted, 

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers! 

Good Luck. 

 

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

3 REPLIES 3
HP Recommended

@Bill7478

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

 

As I understand you want to scan several pages into one file,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Are you referring to saving multiple pages into one PDF file?

 

If yes, here're a few steps to do:

 

Open the HP Software and select Scan a Document or Photo.

Select the PDF option.

Make sure to check the box next to Show Scan Preview and set the resolution as 300 DPI or below.

 

Click Scan and use the Add pages button to scan additional pages.

Once completing the scan click Save.

 

If you are referring the saving multiple pages to a document with the same filename,

Here's a related HP Forums post that seems to have helped others: Click here for the steps.

 

Keep me posted, 

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers! 

Good Luck. 

 

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Riddle_Decipher,

 

Worked like a charm wih two modifications.  There was "Show Scan Preview" or box to select.  I did select the button next to "Combine into single document", made sure PDF was chosen, selected 200 DPI and named the document.  I clicked "Scan" but when the scan was finished here was no "Save" button.  Don't know if these are changes in Mac OS X Sierra or not.  Since I had two sets of documents to do, I changed the name and everything worked out OK.  

 

Thanks for your help

 

Bill7478

HP Recommended

 

@Bill7478

Thank you for the update,

I appreciate your time and efforts, 

 

I'm glad you found the solution you were looking for. 

Thanks for taking the time to let the community know about the solution

 

You've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

 

To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.

Take care now and do have a fabulous week ahead. 🙂

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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