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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-08-2023 01:53 PM

HP Recommended
Product: HP OfficeJet Pro 9025 All-in-One Printer
Operating System: Microsoft Windows 11

I'm at a loss for this.  Whenever I use Scan to Computer (ADF), the scan will go through, but then I get an error on the printer's screen saying the connection is lost.  I don't know why this error is happening because in Windows, Scan to Computer is enabled with no errors.  The printer is connected via ethernet to the router as is the PC I want to scan to.  Both HP Smart and full featured drivers are installed.  Screenshots detailing the problem are below:

 

IMG_0473.JPGIMG_0472.JPGIMG_0471(2).JPGIMG_0470(1).JPGIMG_0469.JPGIMG_0468.JPG4J3bMI6ZkC.png

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