Scan to Dropbox network error

[BeatsMe42]

I've followed instructions to set up a shortcut for Scan to Dropbox. It works if I start it from my Mac (Sonoma 14.4.1). However, if I start it from the scanner, I get "Network connection error." How can I fix this?

[Dragon-Fur]

@BeatsMe42 

Welcome to the HP Community --

Try / Consider:

Create a Quick Set Profile for the Network Folder.

What is a Quick Set? 

In this context,

The Quick Set is similar to an HP Smart Shortcut created and used for accessing Cloud Storage locations.

For those reading:  OneDrive is a Microsoft Cloud Storage location associated with the User's account.

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Quick Sets    Profile / Network Folder configuration)

EWS_9135_Quick_Sets_Network_Folder_OneDrive_2

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

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HP OfficeJet Pro 9125e All-in-One Printer  

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[BeatsMe42]

I think you can have either Quick Sets or Scan Destinations, and I've chosen Scan Destinations. Anyway, I'm trying to save to Dropbox, not OneDrive.

[Dragon-Fur]

@BeatsMe42 

Sure.

The example for OneDrive is one I had available -- I realize it is not the same location.

I don't have any MacOS  devices -- that might impact the results, of course.

OK - ignore the effort as well intended but not useful in your context.

For those reading -- If defined / set up 

Security > Access Control > Scan 

Default user or Printer User Accounts

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People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"