Scan to Email error 'Username or Password Incorrect

[RTRDAL]

HP LaserJet Pro MFP. Setup Scan to Email in EWS. Outgoing Email profile errors with Username or password incorrect. This is a gmail smtp server and the gmail account username and password  I'm entering is correct. User account and password are valid. I can log in with the same user/pwd to google without problem. Any guidance would be appreciated.

[Betty0610]

@RTRDAL

Welcome to the HP Support Community.

Please mention the model name of your Printer to help you better with this. 

Meanwhile, this document should help you with it: https://support.hp.com/in-en/document/c05519493

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[RTRDAL]

Thanks. The printer is  a HP Laser Jet Pro 200 Color MFP m276nm

[Betty0610]

Thank you 🙂

Do try the given steps and let us know if it worked.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[RTRDAL]

For HP Laser Jet Pro 200 Color MFP M276nm want to Scan to Network Folder. The EWS/Scan tab requires a 'Network Path'. I know it wants an existing folder on my laptop to scan to, but how do I find the Network Path to enter here?

[Betty0610]

Here is a document to help you through it: https://support.hp.com/in-en/document/c03953940

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Betty0610]

I recommend you enable SMB on your computer. Follow the below steps to Enable SMB.

Programs and features > turn on windows feature > SMB 1.0 CIFS Server > reboot PC.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[RTRDAL]

Betty, SMB is disabled in Win10 for security reasons. How will enabling help my network path?

[Betty0610]

It has helped in earlier cases. Please try it and let us know.

Thanks 🙂