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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– HP Windows 10 Support Center - Computing
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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– HP Windows 10 Support Center - Computing
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Scan to Google Drive direct from printer
12-16-2020 11:13 AM

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HP helped me set up an App on my printer display to enable me to scan from the printer to Google Drive. However the App will not let me choose a quality above 150dpi - if I scan other ways it will let me go up to at least 300dpi.
Does anyone know how I can change this so that I am given a choice of a higher quality of scan when done straight from the printer?
Thank you
Adam
12-16-2020 11:31 AM

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The simple answer is "No".
Scanning from the device (printer) always provides fewer options, including lower resolution.
What else?
Anything that does not require extra software?
The closest you can get - and it is NOT using the printer display - is to use Webscan from your browser (or possibly from within HP Smart). Doing so, allows higher resolutions. Webscan requires that you choose your destination
Webscan is not a HP Smart Task.
Webscan – located in the Embedded Web Server (EWS) – No additional software
NOTE: Webscan feature is not available on Laser printers
If the printer is on the network,
If the EWS feature is available on your printer,
- Open your favorite browser > type / enter Printer IP address into URL / Address bar
- Tab Settings > Security > Administrator Settings > make sure Webscan is checked / enabled
- Click Apply to save any changes
Next
- Tab Scan > Webscan
- Set up Webscan the way you want it - for example, set the Source to ADF
- Click Start Scan to scan your document / image using Webscan
- After the scan is complete, Save the scan to your computer.
Example
EWS_9025_Webscan_Settings_Security_Administrator_2
EWS_9025_Webscan_1
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP OfficeJet Pro 9022 All-in-One Printer
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Question Resolved / Answered, Click "Accept as Solution" .
12-19-2020 02:34 AM

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Thank you. Does seem odd that you can't access that feature from the panel and therefore need another device at the same time.

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