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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
OJ 4655
macOS 10.14 Mojave

HP Officejet 4655 will not scan to my MAC even though it prints fine wirelessly

1 REPLY 1
HP Recommended

@SarahAW

 

A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.

Removing the existing Scanner Application and then installing HP Easy Scan may resolve the issue. Let's try these steps:

1.) Open Finder, click Applications.

2.) Delete the existing HP scanner application by moving it to trash.

3.) Download and install HP Easy Scan from here

Instruction on how to use HP Easy Scan can be found here

If in case HP Easy scan fails, try using Image Capture:

1.) On your Mac, open Finder

2.) Click Applications and open Image Capture.

3.) Select your printer name under Devices.

Refer to this document for instructions on how to scan using Image Capture.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

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