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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-22-2020 01:50 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M479fdw
Operating System: macOS 10.15 Catalina

I setup my LaserJet printer to scan to my MacBook Pro MacOS 11 Scans folder using \\193.167.1.4\Scans as my network path to the Scans folder. It works great, but I have noticed that the IP address of my MacBook Pro changes at times. How do I avoid having to change the settings with HP Smart each time? Can I use the name of the computer in the path instead? I have tried multiple names but nothing worked. The name is Carl's MacBook. I have tried taking the ' and space out of the name, but no success. What is the best approach? I don't really care what the name of the computer is, if it works all the time. Thanks in advance.

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-23-2020 01:49 AM

HP Recommended

You need to either set a static address on your Mac or set an address reservation on your router so that your Mac gets the same address everytime you connect.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2

‎11-23-2020 01:49 AM

HP Recommended

You need to either set a static address on your Mac or set an address reservation on your router so that your Mac gets the same address everytime you connect.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎11-23-2020 05:04 AM

HP Recommended

Awesome. Thanks so much. Are there any downsides with doing an address reservation?

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