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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Laserjet 200 Color MFP M276nw
Microsoft Windows 10 (64-bit)

Hello,

 

Scan to Network Folder does not work without enabling SMB 1

 

The error message is: Cannot connect to the network folder. Ensure the shared folder name is correct.

 

I had an issue with Scan to Network Folder, which was resolved by enableing SMB 1 (SMB 1.0/SIFS File Sharing Support in Windows), however, since May 2017, it has been advised to disable it, due to safety.

 

https://redmondmag.com/articles/2017/05/18/more-advice-on-disabling-windows-smb-1.aspx

 

I have two printers, the new one MFP M281fdw can scan to network without SMB 1 being enabled.

 

Please advise how to use my old printer (only 3 years old) without having SMB 1 enabled

 

Please PRODUCE AN UPDATE FIRMWARE FOR THE HP MFP M276nw, and other older printers!!!!

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

You are correct, your printer supports SMB 1.0 only as clearly listed by below document:

http://h10032.www1.hp.com/ctg/Manual/c05547920

 

As listed by the document, it is recommended to install MS17-010 update which resolve the SMB version 1 vulnerability used by the WannaCry attack:

https://docs.microsoft.com/en-us/security-updates/SecurityBulletins/2017/ms17-010

Note:Microsoft has released security update MS17-010 that resolves the SMB version 1 vulnerability used by the WannaCry attack
.

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

You are correct, your printer supports SMB 1.0 only as clearly listed by below document:

http://h10032.www1.hp.com/ctg/Manual/c05547920

 

As listed by the document, it is recommended to install MS17-010 update which resolve the SMB version 1 vulnerability used by the WannaCry attack:

https://docs.microsoft.com/en-us/security-updates/SecurityBulletins/2017/ms17-010

Note:Microsoft has released security update MS17-010 that resolves the SMB version 1 vulnerability used by the WannaCry attack
.

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Would any of the HP Expert confirm whether the newest MFP uses SMB v1 or not??

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