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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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Locked

‎01-30-2023 05:59 PM - edited ‎01-30-2023 06:00 PM

HP Recommended
Product: MFP M227fdw

I am unable to use any form of network folder to get the scan-to-network folder feature working. I tried smb from my Asustor NAS. I tried setting it up from a shared folder on my mac using the method in the HP youtube video but the address for the folder is not recognized and when I mess with the format and it is recognized it says that the connection could not be made with my server.

 

I read a few cases with this problem and I see something about a GMT problem but every link in those cases are irrelevant and does not show you how to change the time zone. This is my second HP Laserjet. 

 

I could not get this to work on my last one either. This might be my last dance with HP. 

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