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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
OfficeJet Pro 8020
Microsoft Windows 10 (64-bit)

I am scanning a large number of photos to my PC from the physical Scanner. When I touch the PC it them is ready to start scanning but defaults to PDF and I have to change to JPEG. Is there a way to default to JPEG instead of PDF?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Les0461

 

Upon checking I see that there is no option to default the scan options on the printer screen.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

6 REPLIES 6
HP Recommended

@Les0461, Welcome to HP Support Community!

 

Create a destination folder with file type on the computer. So, when you scan from the printer it will get saved as default in the folder created. Here is how you do it-

  1. In HP Scan, select a Save as shortcut, and then click More.

  2. Click the Destination tab.

    The folder your scans save to displays under Save To Folder.

    Finding the folder scans are saved to

  3. To change the default folder, click Browse.

  4. Navigate to the folder you want to save your scans to, and then click OK.

  5. To save the new folder as the default location for the shortcut, click the Save icon  next to the shortcut.

    Saving changes to a scan shortcut

  6. Repeat these steps for any other Save as shortcuts.

Try scanning.

 

Refer to the document HP Printers - How to Scan (Windows)  for additional help.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

HP Recommended

Thanks but I know how to change the location of the saved document. The issue is that I touch the screen on the scanner and then "Scan". Select the PC to scan to and then it wants to scan as a PDF. I need to touch that text and then select Scan as JPEG before doing the scan. As I have hundreds of photos to scan I want to get the scanner to default to "Scan to JPEG" rather than "Scan to PDF" so that I can save the number of touches on the screen. Would also be good if the scanner did not give the confirmation that the document has gone to the PC.

HP Recommended

@Les0461

 

To scan the document as image/photo and Select Scan a photo from the glass, by default the format will be .jpg.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

@TEJ1602  There is no option to "San a photo" on the scanner itself. I select "scan" from the home menu, then "Computer" and then "the computer to send to". The next screen has the Scan to PDF and I have to change it.

HP Recommended

@Les0461

 

I will check on this and get back to you.

 

Thanks for understanding!

 

 

TEJ1602
I am an HP Employee

HP Recommended

@Les0461

 

Upon checking I see that there is no option to default the scan options on the printer screen.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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