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- Scan to PDF blurry and color changes

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07-25-2023 08:57 AM - edited 07-25-2023 09:04 AM
Hello
Whenever we scan something to a PDF, the scan gets really blurry with changing colors within the same text (examples below).
We scan the document to a network folder.
There is no problem with scanning as *.tiff. It's also possible to convert the scanned *.tiff to a PDF with a freeware tool and it looks way better.
I guess the printer scans the document as a image and converts it to *.PDF?
We own several copies of this printer (M578) and it's the same on every printer.
What we tried:
- Different image adjustments on the web interface (Sharpness, Contrast, Background Cleanup), but it just gets worse
- Different optimizations on the web interface (text, graphics, photos), doesn't fix it either
- Tried different M578 printers
- Reinstalled drivers multiple times (although this shouldn't have an effect anyway since we perform the task on the printer touch screen)
Here are some examples of *.PDF and *.TIFF files with circles marking the color changes.
PDF (300 dpi) has color changes:
TIFF (300 dpi) looking fine:
TIFF (200 dpi) looking fine:
TIFF (200 dpi or lower) converted to PDF, looking fine:
If you need a closer print screen of one of the examples, I'll be happy to provide one.
Did anyone face similar issues?
Solved! Go to Solution.