• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 8725 All-in-One Printer
Microsoft Windows 11

I have Officejet 8725.

On my old laptop, using HP printer assistant I was able to save to searchable pdf.

 

I reinstalled the full HP driver to a new laptop, and now I cannot see the option to save as searchable pdf

 

Please can you help me get this function back.   It is very important for me.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@AndrewC66 

 

Welcome to the HP Community --

 

-------------------- --------------------

Embedded OCR Software (Full Feature Software)

 

True -

Embedded OCR software was removed from some printer software installation packages in mid-2022.

 

Other printer software has never had OCR.

 

Possible reasons (not verified) might include:  Compatibility issues, licensing limitations, changes elsewhere in the printer software that required the older embedded OCR to be removed.

 

If you have a slightly older version of the Web Pack Installation package saved in your system (check your Downloads folder) or in one of your backups, install that version.

 

If reloading an older version is not an option for any reason, install the latest version of the available full driver printer software and then purchase or obtain OCR software for your use.

 

OCR Scan Software – Examples

 

Best OCR software of 2023

 

Well written and easy to read / comprehend

Introduction to OCR and Searchable PDFs: An Introduction to OCR 

 

2022

11 Best OCR Software of 2022 (Free and Paid Tools)

7 best OCR software for Windows 10/11 [2022 Guide] 

 

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install  <<<

HP OfficeJet Pro 8720 All-in-One Print and Scan Driver and Accessories 

 

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP OfficeJet Pro 8725 All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

2 REPLIES 2
HP Recommended

@AndrewC66 

 

Welcome to the HP Community --

 

-------------------- --------------------

Embedded OCR Software (Full Feature Software)

 

True -

Embedded OCR software was removed from some printer software installation packages in mid-2022.

 

Other printer software has never had OCR.

 

Possible reasons (not verified) might include:  Compatibility issues, licensing limitations, changes elsewhere in the printer software that required the older embedded OCR to be removed.

 

If you have a slightly older version of the Web Pack Installation package saved in your system (check your Downloads folder) or in one of your backups, install that version.

 

If reloading an older version is not an option for any reason, install the latest version of the available full driver printer software and then purchase or obtain OCR software for your use.

 

OCR Scan Software – Examples

 

Best OCR software of 2023

 

Well written and easy to read / comprehend

Introduction to OCR and Searchable PDFs: An Introduction to OCR 

 

2022

11 Best OCR Software of 2022 (Free and Paid Tools)

7 best OCR software for Windows 10/11 [2022 Guide] 

 

 

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install  <<<

HP OfficeJet Pro 8720 All-in-One Print and Scan Driver and Accessories 

 

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP OfficeJet Pro 8725 All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

HP Recommended

Solved!

thanks to the other members who gave me the solution.

 

I had a download of the full web pack downloaded in March 2022 left in my downloads folder.

 

I uninstalled, then installed from the older version and searchable pdf function is back.

 

brilliant!

 

Andrew.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.