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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Color Laser MFP 179fnw
macOS 10.14 Mojave

Hi, 

 

I have just bought the colour laser jet 179fnw, it is connected to my wifi and is also connected to my main computer (iMac 2017) via USB. Wireless printing works fine and when I scan from the HP smart app, this also works too. However, when I insert a sheet into the scanner bed and select scan to WSD, i am greeted with a sound and a notification that states "not available". I cannot see why i can scan from the computer but am unable to send the message drirectly from the printer to the computer?

 

Thanks,

Jayne

2 REPLIES 2
HP Recommended

WSD is a Windows feature not a MAC feature and to the best of my knowledge this will not work.  This troubleshooting information from Epson supports that statement: https://download4.epson.biz/sec_pubs/l6580_series/useg/en/GUID-2B9BCD74-502F-4A62-9D50-E6A22AE403DF....

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Hello, 

Scan images or documents using a scanner and your Mac

 

JessikaV
HP Support Community Administrator

I work on behalf of HP
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