Scan to Windows 11 SurfacePro10 from HP Deskjet 3050 J610A

[T-Mc]

How do I scan from my HP Deskjet 3050 J610A to my SurfacePro 10 with Windows 11.  I can find no "scan" function on my Pc, altho it worked perfectly under Windows 10.

[A_Gayathri]

Hi @T-Mc ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand experiencing difficulties scanning from your HP Deskjet 3050 J610A to your Surface Pro 10 running Windows 11. 

Here's a step-by-step guide to help you troubleshoot and resolve the issue:

• Check for Software Compatibility: Confirm that the drivers and software for the HP Deskjet 3050 J610A are compatible with Windows 11. Sometimes, HP release updates or patches to ensure compatibility with newer operating systems. Software and Drivers for HP Deskjet 3050 All-in-One Printer - J610a
• Install HP Printer Software: If you haven't already done so, install the full feature software and drivers for your HP Deskjet 3050 J610A on your Surface Pro 10. You can usually find this software on the HP support website. Make sure to download the version that's compatible with Windows 11.
• Use Windows Scan App: Windows 11 comes with a built-in scanning app called "Scan." You can use this app to initiate scans directly from your Surface Pro 10. Search for "Scan" in the Windows search bar and open the app. Then, follow the on-screen instructions to scan your document or photo.
• Check Printer Connection: Ensure that your HP Deskjet 3050 J610A is properly connected to your Surface Pro 10 either via USB cable or through a wireless network. If you're using a wireless connection, make sure both the printer and the Surface Pro 10 are connected to the same network.
• Troubleshoot Printer Connection: If the printer is not being detected by your Surface Pro 10, you may need to troubleshoot the connection. Restart both your printer and your computer, and then try scanning again. You can also try reinstalling the printer drivers.

Refer to this document: HP Deskjet 3050 All-in-One Printer - J610a User manual 

I hope this helps. 

Take care and have a good day.

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