Scan to computer - as a pdf in "Documents", not Windows Fax & Scan

[HughWN]

Hello,

I have tried searching for an answer to this question but couldn't find a direct match.

When I perform a 'scan to computer', the Windows Fax & Scan app appears; documents used to appear as a pdf in the 'Documents' folder of the PC.  How might I get the scanner / PC to go back to pdfs in Documents and stop the Fax & Scan app being used?

Thank you,

Hugh

[Dragon-Fur · Accepted solution]

@HughWN 

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@HughWN wrote:

Hello,

I have tried searching for an answer to this question but couldn't find a direct match.

When I perform a 'scan to computer', the Windows Fax & Scan app appears; documents used to appear as a pdf in the 'Documents' folder of the PC.  How might I get the scanner / PC to go back to pdfs in Documents and stop the Fax & Scan app being used?

Thank you,

Hugh

---

How are you starting the "scan to computer" request?

That is, which software are you using (on the computer) or are you invoking the request from the printer control panel?

OR

Windows Fax and Scan is one of those programs / software that can be started directly.

For example,

Start (Windows key) > All Apps > scroll down to W > Windows Accessories > Windows Fax and Scan

When the program opens, select "New Scan"

Change which profile used

and / or

change file type

Check / adjust other settings and start the scan

OR

Possible location of the setup that opens Windows Fax and Scan

If you are using software on the computer, one possible call to Windows Fax and Scan is within the printer > Scan Properties.  Scan Properties may -- or may not -- be part of your setup.  There are always differences between printers and the software that governs print and scan functions.

Example 

Control Panel > icon view > Devices and Printers 

Right-Click on printer > Scan Properties > tab Events 

Select an event:  Scan

Actions

Possible Selections include

➡️  Start this program 

Drop down menu includes programs and software - entries differ depending on what you have installed on the computer.

For example, possible entries might include

• Foxit Reader
• NAPS2
• Readiris
• Windows Fax and Scan Application
• Scan

➡️  Prompt for which program to run (NOTE:  Selecting this option precludes starting a specific selected program)

➡️  Take no action

Click OK to save any changes

References

From How-to Scan

 How to Scan (Windows)

Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms and "what the printer can do" (Specifications)

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more

HP OfficeJet 8010 All-in-One Printer series

When the website support page opens, Select (as available) a Category > Topic > Subtopic

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[HughWN]

Scan Properties -> Events -> Scan allowed me to get the document scanned into Imported Pictures.  Great. Thank you! 

[Dragon-Fur]

@HughWN 

Excellent.

You are welcome, of course.

Happy Printing!

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.