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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
hp 6960
Microsoft Windows 10 (64-bit)

When using "scan to computer," the list of computers describes my laptop only as "laptop."  To make matters worse, it also describes my other laptop as "laptop."  This is rather silly.  How am I supposed to know which is which when scanning directly from the all-in-one unit?  How do you change the name of the computers listed?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You would have to change the name of your computer in Windows to something else.

View solution in original post

2 REPLIES 2
HP Recommended

You would have to change the name of your computer in Windows to something else.

HP Recommended

That worked, thank you.  Simple enough....I guess I'm not very tech saavy, lol.

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