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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-14-2018 08:45 PM

HP Recommended
Product: HP laserjet M281
Operating System: Linux

When I scan to computer option it will only see a windows 10 not a linux computer.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-14-2018 10:22 PM

HP Recommended

Hi,

HP Laserjet computers do not support scanning to a computer by the HP Software.

 

You see a Windows 10 PC due the WSD scan discovery method of the Windows 10 OS, this is a Windows 10 feature which launches the Windows software only, not a feature provided by the HP Scan software which is not involved in a such, and will not be available on other operating system other than Windows 7, 8 or 10.

 

To scan use the Scanning software on your Linux computer or set a Scan to Email or Scan to a shared folder to scan directly from the printer front panel.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-14-2018 10:22 PM

HP Recommended

Hi,

HP Laserjet computers do not support scanning to a computer by the HP Software.

 

You see a Windows 10 PC due the WSD scan discovery method of the Windows 10 OS, this is a Windows 10 feature which launches the Windows software only, not a feature provided by the HP Scan software which is not involved in a such, and will not be available on other operating system other than Windows 7, 8 or 10.

 

To scan use the Scanning software on your Linux computer or set a Scan to Email or Scan to a shared folder to scan directly from the printer front panel.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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