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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎04-14-2024 07:31 PM - last edited on ‎04-15-2024 10:58 AM by Retired

HP Recommended
Operating System: Other

Hi I have a HP Officejet Pro 9730e serial [personal information removed]. When I use HP Smart I go to "printer settings" then "advanced settings" then "Scan". I note that there is no "Scan to Email" on this menu so I am unable to update the default settings for "Scan to Email". This means that every time I go to the printer and use "Scan to Email" I have to change the scan settings. The default scan settings are 1-sided and 200 dpi. I want to change this to 2-sided and 300dpi but there is no way that I can see to change the default settings for "scan to email". Please advise.

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