• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Other

Hi I have a HP Officejet Pro 9730e serial [personal information removed]. When I use HP Smart I go to "printer settings" then "advanced settings" then "Scan". I note that there is no "Scan to Email" on this menu so I am unable to update the default settings for "Scan to Email". This means that every time I go to the printer and use "Scan to Email" I have to change the scan settings. The default scan settings are 1-sided and 200 dpi. I want to change this to 2-sided and 300dpi but there is no way that I can see to change the default settings for "scan to email". Please advise.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.