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- Scanning, Faxing, and Copying
- Scan to email not working secure connection failed

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09-02-2021 02:55 PM
When scanning to email, printer says "server does not support secure connection." when trying a test
On the EWS all the settings are correct for the SMTP server and I had it working in the past. Not sure why it stopped working here in the last month.
When I try to do a test I get an error message in EWS is "Secure connection (SSL or TLS) failed. Check your settings and try again."
I have updated to latest firmware, no change, I have verified timed of day is correct on printer. I have tried with the check mark requiring secure connection and without, no change.
The SMTP settings are the same for other devices, and they all are working fine...
I have access to the exchange server and even made a custom routing rule just to allow the printer and no dice.
Anyone have any thoughts
09-02-2021 05:30 PM
Do you use **bleep** ? If yes you have to setup a different way as mentioned below
https://support.google.com/a/answer/176600?hl=en
Regards.
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