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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Officejet Pro 9018
Microsoft Windows 10 (32-bit)

I just installed this printer and I am not having any luck setting it up to scan to emails.  I had and 8610 and I was able to scan an item directly to emails I had programed in my printer.  Does this printer not have those options?  

1 REPLY 1
HP Recommended

@kmmcm 

 

Yes, the Officejet Pro 9018 supports Scan to Email

 

The requirements are the same:

You must have an installed email account on the computer (Outlook, Thunderbird, Windows Mail) to which you have connected a viable (usable) email address

 

You must not set Two-Step Verification with the email used with Scan to Email or you must use the App Password feature.  For example, gmail supports the App Password setup.

 

If the printer is on the network:

Scan to Email, both the initial setup and the Profile creation / editing can be done using the Embedded Web Server (EWS).

 

Initial setup is likely similar to the example.

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

tab Scan > Scan to Email

EWS_8740_Scan-to-Email_Setup_5EWS_8740_Scan-to-Email_Setup_5

 

 

Reference and Resources – Places to find (more) help and learn about your Printer

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

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HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Product Information, more

Open Support Home

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

 

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Dragon-Fur

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