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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-12-2021 07:28 AM

HP Recommended
Product: HP Laser Jet Pro MFP M283fdwExample: Pavilion 6530
Operating System: Microsoft Windows 10 (64-bit)

Can anyone tell me pl what changes, if any, I must make in my MS 365 account (I am Administrator) to allow users to receive scans to email from the HP Laser Jet Pro MFP M283fdw? The scanner seems to be properly configured as a 'Test & Save' says that the scan/email has been sent. I suspect the problem may be the MS need for 2FA and/or SMS...but I'm not a techie. I can pull a scan from the scanner to my laptop, but the scan to email never arrives. Thank you.

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Accepted Solutions

‎10-12-2021 10:50 AM

HP Recommended

Awesome! Steps easy to  understand and follow and DNS host also helpful in changing nameserver records. Thank you for your prompt help.

View solution in original post

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2 REPLIES 2

‎10-12-2021 08:11 AM

HP Recommended

Check this article from Microsoft: https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-dev...

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎10-12-2021 10:50 AM

HP Recommended

Awesome! Steps easy to  understand and follow and DNS host also helpful in changing nameserver records. Thank you for your prompt help.

Was this reply helpful? Yes No
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