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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
tmsvl
New member
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Message 1 of 2
133
Flag Post

Scan to network folder only works for first page

HP Recommended
Officejet Pro 9010

Hello,

 

I'm observing some weird behavior with my Officejet Pro 9010. 

I have configured "Scan to network folder" to scan to a Synology NAS in my network. This works perfectly. 

However, from the moment I scan more than one page at once (e.g. two-sided original, or two pages after each other):

- The printer throws an error after 10-15 seconds: "Cannot write to \\fileshare\Scans. This folder is read-only, has the wrong permissions or is no longer available." (free translation from Dutch :))

- The *first* page of the scan does appear in the network folder; the subsequent pages don't reach the NAS.

 

Has anyone else observed similar behavior? And is there a solution for this?

 

Thanks!

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@tmsvl

 

Welcome to the HP support community.

 

Refer the steps mentioned in this HP document t and configure the scan to network folder again:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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