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‎05-18-2020 11:18 AM

HP Recommended
Product: Synology DS918+
Operating System: Microsoft Windows 10 (64-bit)

Trying to setup the scan to network folder on my HP Color LaserJet Pro MFP M479fdw to be able to scan directly to my Synology DS918+ NAS without success.

 

I have followed the wizard both on the printers web page and on the desktop software but I can't get it to work.

Any help is highly appreciated.

 

Many thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-18-2020 02:11 PM

HP Recommended

I managed to solve this by using the IP address instead of the name of the NAS in the network path setting.

\\192.168.xxx.xxx\Name_of_share

 

In addition, I created a user on my Synology NAS specifically for the scan to network folder function.

I also used the IP address before the username (i.e. 192.168.xxx.xxx\username) in the Authentication Requirements section.

I'm not entirely sure if BOTH of these are necessary but since I got it working I do not want to play around with the settings.

View solution in original post

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1 REPLY 1

‎05-18-2020 02:11 PM

HP Recommended

I managed to solve this by using the IP address instead of the name of the NAS in the network path setting.

\\192.168.xxx.xxx\Name_of_share

 

In addition, I created a user on my Synology NAS specifically for the scan to network folder function.

I also used the IP address before the username (i.e. 192.168.xxx.xxx\username) in the Authentication Requirements section.

I'm not entirely sure if BOTH of these are necessary but since I got it working I do not want to play around with the settings.

1 person found this reply helpful
Was this reply helpful? Yes No
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