-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Scanning, Faxing, and Copying
- Scan to network folder

Create an account on the HP Community to personalize your profile and ask a question
06-28-2019 08:53 PM
Can't connect to my NetworkFolder.
Here is my setting:
\\Dominiques-iMac-5.local\MacIntosh\Users\(username)\Documents\NetworkFolder.
Try to test but had this:
The printer is unable to connect to the remote destination. Check your configuration and try again.
My NetworkFolder is set for sharing with full access.
What is wrong. Please help
Solved! Go to Solution.
Accepted Solutions
06-29-2019 06:12 PM
Solve.
I use:\\IP address\networkFolder.
I retyped all my credentials and bingo! Tout va bien.
Thanks for your help Shlomil
06-28-2019 09:47 PM
Hi,
From System Preferences open the Sharing settings and select File Sharing, then click the Sharing options button.
Ensure SMB is enabled and your user is checked for SMB in the table below.
Next, use the share path as \\Dominiques-iMac-5.local\NetworkFolder and check if that works.
If the test still fails, replace the computer name with it’ IP address.
To locate it click the Wi-Fi icon and select Network Preferences, within the active network profile locate the IP Address of your Mac.
May you see any difference?
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
06-28-2019 10:17 PM
Many thanks for your answer.
I had SMB already check.
I replace the computer name with it' IP address.
But now I have "Incorrect credentials" so I check my login username and password again but no luck.
I configure it using credentials of user currently signed in. Again no luck I got on the printer
"Unable to connect to the network. Check the network and try again"
06-28-2019 10:23 PM
Thanks for clarifying,
May you see any difference while taking below steps?
Right-click the shared folder and select Get Info
At the bottom, under Sharing and Permissions ensure that your user name has full permissions, as well try temporarily providing Read & Write permissions for everyone and check.
Please let me know the results but don't keep everyone selected, this is only in order to get a better understanding of the results, without creating any security risk.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂