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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HI Experts,

I’m going crazy – I can’t get Scan to Network Share to work. I’ve set up an anonymous SAMBA share, and all devices (Windows/Mac/iPad) can write to this share anonymously, but the printer just reports a network error. Please check the printer’s network connection and try again.

Smb.conf

[global]

map to guest = Bad User

min protocol = NT1

max protocol = SMB3

[Public]

path = / tmp/test

writable = yes

guest ok = yes

guest only = yes

force user = nobody

create mask = 0777

directory mask = 0777

public = yes

read only = no

Any hints / idea 

3 REPLIES 3
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@Ditro, Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  Click here

 

We're looking forward to helping you get back up and running! 

 

Regards

Garp_Senchau
I am an HP Employee

HP Recommended

Yes of cause…

product number is 1MR78B

HP Recommended

Hey @Ditro,

 

Thank you for your response

 

Use SMB1 (NT1) Only

Add this to your Samba config (/etc/samba/smb.conf):

[global]
map to guest = Bad User
server min protocol = NT1
server max protocol = NT1
ntlm auth = yes
 

[Public]
path = /srv/samba/public
writable = yes
guest ok = yes
guest only = yes
force user = nobody
create mask = 0777
directory mask = 0777

 

Change the Folder Path

Don’t use /tmp — it can block access.

 

Restart Samba

sudo systemctl restart smbd

 

Set Printer Path

On your printer or its web interface:

Folder Path

Leave Username & Password blank

 

Reference: 

HP LaserJet MFP M72625, M72630 - Scanning and sending via SMB/FTP | HP® Support

HP Enterprise MFP, HP Managed MFP - Set up a Shared Folder | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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