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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet 5745 e-All-in-One Printer
Microsoft Windows 11

New computer, Windows 11 replaced Windows 10.   HP printer used to offer "Scan to pdf" and went to Downloads.   Now my Dell computer is listed in the "Scan to" options and seems to work but..... I can't find where the scanned docs go (they don't go to downloads) and I haven't been successful in changing the scanner to scan to pdf.  I have HP Smart loaded.

 

Any clues?

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