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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Scan without using the HP Smart (stupid) app
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).

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02-13-2024 11:42 PM
Product: HP office jet pro 8025e
Operating System: Microsoft Windows 11
I recently updated to a Windows 11 laptop from a Windows 7 professional laptop. Now I have to open up the stupid HP Smart app just to get the printer to scan a document to the laptop, I never had to do that with the Windows 7 laptop. This process to me seems to be a big waste of time, which I don’t have. There has to be a better way (like before with the Windows 7 operating system.
1 REPLY 1
02-14-2024 05:50 AM
Of course, there is. You need to go to hp.com and install full driver/software and you will have closely the same as on the previous OS.
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