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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP office jet pro 8025e
Microsoft Windows 11

I recently updated to a Windows 11 laptop from a Windows 7 professional laptop. Now I have to open up the stupid HP Smart app just to get the printer to scan a document to the laptop, I never had to do that with the Windows 7 laptop. This process to me seems to be a big waste of time, which I don’t have. There has to be a better way (like before with the Windows 7 operating system.

1 REPLY 1
HP Recommended

Of course, there is. You need to go to hp.com and install full driver/software and you will have closely the same as on the previous OS.

https://support.hp.com/us-en/drivers/hp-officejet-pro-8020e-all-in-one-printer-series/model/37934576... 

 

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