Scan

[duke21]

i scan a photo. the preview doesn't fill the full box. Just part of the box?

[Dragon-Fur]

@duke21 

Welcome to the HP English Community --

Scan results are dependent on the Printer, the Operating System, and the Application / Software used to scan the content.

Scan content type also impacts the setup, that is, now the job is configured to get the result you expect.

That means scanning photo content setup can differ from scanning a document.

What we know:

Product / Printer Model:   HP OfficeJet 3830 All-in-One Printer series

Operating System:  ?

Software / Application:  ?

Connection Type:  ?

Content / File Type:  Photo / Image

Paper Size / Type: ?

Job type:  Scan Photo / Image

HP Smart - Windows - supports Edit options, including the initial controls for scan content type and scan area.

HP_Smart_Win_Scan_Photo_Share_5

HP_Smart_Win_Scan_Edit_Image_Set_5

HP Smart - Mobile - includes initial setup for area and type plus edit options.

HP_Smart_Mobile_Scan_PDF-Image_Options_8

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References / Resources

HP Printer Home Page - References and Resources

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NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP OfficeJet 3830 All-in-One Printer series  

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