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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-26-2025 04:02 PM

HP Recommended

This is just so frustrating that nothing works for this issue, for a product that I normally use daily.  I really liked how my scanner worked, it was so fast and easy to use.  

Hopefully soon there will be a FIX. 

 

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‎03-08-2025 10:13 AM

HP Recommended

Just wondering if the recent update for Windows has fixed this issue.

I had to just buy a new scanner that was wireless from Epson, so I could continue to work with large documents that needed to be scanned.  

I had paid $799 for my ScanJet, of course nothing wrong with it except for the update with Windows that prevented it from working. 

 

  • [Scanners] Fixed: Apps might not recognize a scanner is available when it is connected.

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