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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-15-2021 12:20 PM - last edited on ‎08-16-2021 08:32 AM by Retired

HP Recommended
Product: ScanJet Pro 4500 fn1
Operating System: Microsoft Windows 8.1 (64-bit)

all of my scans started developing a ~2" vertical line going down the entire scan. It's to one side of the scan, same side every time, about an inch from the edge of the scan. It Anything between the line and the edge isn't scanned properly.

 

Serial No. [Personal Information Removed]-  L2749-64001. , Model : SHNGD-1401-01,

Category:
1 REPLY 1

‎08-15-2021 09:58 PM

HP Recommended

Be serial number (which you should never post on open forums like this) it shows your warranty expired about 10 months ago. Your bill of sale might state differently. I would contact HP (find phone number here  Phone Assist Worldwide | HP® Official Site)

and talk to them. There were some issues previously with some Scanjets and they might have some ideas.

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