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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Pavillion
Microsoft Windows 10 (32-bit)

Since my last Windows 10 Update I keep getting a ScanTo PC Activation App ' pop up on the side of my PC. It comes every few minutes and is driving me mad. How do I get rid of it? My Printer is scanning fine.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Zimella

 

Do you have any HP printer connected to your Notebook?

 

To assist you better please provide me with the complete Printer Model or Product Number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number. 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

@Zimella

 

Do you have any HP printer connected to your Notebook?

 

To assist you better please provide me with the complete Printer Model or Product Number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number. 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

HP Recommended

Hello,

 

My printer is a HP photosmart 5520.

 

Bizarrely I have not seen the pop up for a couple of days.

HP Recommended

@Zimella

 

Drop us a message if the issue reoccurs 😊

KrazyToad
I Am An HP Employee

HP Recommended

Hello,

The pop up has started again and is driving me mad.

 

Cheers

 

Zimella

HP Recommended

@Zimella

 

I suggest you uninstall the printer driver from root level and download the full feature software

 

1.) In Windows, search for and open Programs and features 
2.) Select your HP Printer 
3.) Select Uninstall 
4.) In Windows, search for and open Devices and printers 
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 
8.) Click on the “Drivers” tab 
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 
10.) Select Ok 
11.) Select Apply and Ok on the Print Server Properties windows 
12.) Close Devices and Printers
13.) Restart the computer and download the Full Feature Software from Here and follow the onscreen Instructions 😊

 

 

KrazyToad
I Am An HP Employee

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