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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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I have also checked with another computer: MacBook Air M1 running Sequoia 15.4.1 recognises the HP ScanJet 3500 f1 scanner. The scanning software for the Mac is primitive, to be polite, so this workaround is no substitute for fixing the Windows 11 problem. HP CFO has very likely done some financial calculations and decided that it will exit the scanner market.

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