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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎09-21-2022 09:47 AM

HP Recommended
Product: HP ScanJet Pro 3000 s2 Sheet-feed Scanner
Operating System: macOS 12.0 Monterey

Hi, looking for any thoughts/direction the community might have. 

- Have a scanner (the Scanjet Pro 3000 s2).  connected by USB

- works fine on windows

- looking to move to Mac.

- found driver for Mac, downloaded it.

- Installation found the Scanjet. selected it.

- Driver installed. 

- Went to scan test page, says "no connectivity to Scanner"

- no response from attempting to scan via scanner button.

 

Thoughts ?

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