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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Scanned files saved where?

Create an account on the HP Community to personalize your profile and ask a question
Accepted Solutions
02-08-2022 03:00 PM
HP Smart - Windows
The following might be be relevant.
If not, search for your new files in your local Document or Pictures folders - perhaps in a sub-folder named Scan or similar
Samples
IF you have Cloud Storage set up
For example, you have OneDrive set up,
If you are using an HP Smart > Shortcut to Save the content to OneDrive,
Scan the content > Save by running the Shortcut that designates that Cloud Storage location.
To Find the file(s) you have scanned
Open File Explorer
Open folder OneDrive
Look for and Open folder HP Smart
Look for an Open folder Scan
EXAMPLE
Open File Explorer
Navigate to C:\Users\Dragon\OneDrive\HP Smart\Scan
Replace "Dragon" with the name of your account folder
Example - HP Smart - Shortcut > Edit / Create / Set Shortcut
HP_Smart_W10_Shortcuts_Edit_PDF-DOCX_2
---------------------------------------------------------------------------------
If you are not using a Shortcut to save the scanned content to Cloud Storage,
After the content is scanned, File Explorer opens
A default save folder is presented along with the default file name
You may change the folder and the file name, too.
Select your folder - optionally edit the file name > Click Save
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Printer, one of
Results for "HP Envy 6400" (14)
OR
Open Product Home
Enter the type and name of your HP device
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thanks!
Question / Concern Answered, Click "Accept as Solution"
02-08-2022 03:00 PM
HP Smart - Windows
The following might be be relevant.
If not, search for your new files in your local Document or Pictures folders - perhaps in a sub-folder named Scan or similar
Samples
IF you have Cloud Storage set up
For example, you have OneDrive set up,
If you are using an HP Smart > Shortcut to Save the content to OneDrive,
Scan the content > Save by running the Shortcut that designates that Cloud Storage location.
To Find the file(s) you have scanned
Open File Explorer
Open folder OneDrive
Look for and Open folder HP Smart
Look for an Open folder Scan
EXAMPLE
Open File Explorer
Navigate to C:\Users\Dragon\OneDrive\HP Smart\Scan
Replace "Dragon" with the name of your account folder
Example - HP Smart - Shortcut > Edit / Create / Set Shortcut
HP_Smart_W10_Shortcuts_Edit_PDF-DOCX_2
---------------------------------------------------------------------------------
If you are not using a Shortcut to save the scanned content to Cloud Storage,
After the content is scanned, File Explorer opens
A default save folder is presented along with the default file name
You may change the folder and the file name, too.
Select your folder - optionally edit the file name > Click Save
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Printer, one of
Results for "HP Envy 6400" (14)
OR
Open Product Home
Enter the type and name of your HP device
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thanks!
Question / Concern Answered, Click "Accept as Solution"