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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎12-27-2021 03:08 PM

HP Recommended
Product: Sender Flow 8500

We've recently deployed a handful of the 8500s and are getting hit with debris and jam issues.  It appears they're not feeding correctly and the debris is typical paper dust.   I've looked everywhere for the HP recommended cleaning standard (per 2,000 pages, etc).  Also the recommended page count between maint. kits.

 

Does anyone know where we can find that?

Category:
1 REPLY 1

‎12-28-2021 12:18 AM

HP Recommended

There is no correct answer because the number of pages that can pass through the sender can variate.

The environment ( environmental dust, temperature and humidity) and the originals you scan ( thick, thin, worn-out paper, dust debris) can lower down page yield. 

The page yield for the ADF maintenance kit is 100 000 pages. Compressed air can remove dust from the document feeder and it's recommended to clean with air when replacing the ADF roller kit.




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