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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Deskjet 2653
Other

When I try to scan something I get the following pop up message....

Scan Error. The printer is busy and cannot start any new jobs. Wait a few minutes or try restarting the printer.

 

I have tried restarting. I have tried unplugging it. I cant figure out whats wrong. 

1 REPLY 1
HP Recommended
Hi, Please download and run the PSDR from the below link this will help you with the issue. www.hp.com/go/tools Hope this helps.
Although I am an HP employee, I am speaking for myself and not for HP.
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