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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP DeskJet 3772 All-in-One Printer
Microsoft Windows 11

How to change my folder to a new folder on my desktop, to have my scanned items into my new folder, not the one already on my desktop. I have the HP Smart App installed. Scanner app is on my taskbar.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Amconfused 

 

Welcome to the HP English Community --

 

The full driver printer software - HP Scan - can adjust the destination folder.

 

Example - HP Scan - Menu - More > Destination > Save to Folder

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

                       🡹🡹

======================================================

 

In general, HP Smart does not support the idea of a default scan folder.

 

After you select Save, you must next select the destination.

 

Example - HP Smart - Windows - Scan Document > Save

HP_Smart_Win_Scan_Document_Save_8HP_Smart_Win_Scan_Document_Save_8

 

An Exception ---

HP Smart Shortcuts can be used to create a "Save" shortcut to save content to one of the supported Cloud storage accounts.

 

Create the Shortcut.

 

Reminders -

  • First time, use "Add Shortcut" -- after that, you can Right-Click and "Edit" that shortcut to make changes
  • For best results, select a destination in a sub-folder. 
    • For example, if saving a file to OneDrive, select the Destination folder as "Pictures" or perhaps "HP Smart".

Next,

Scan the content

After any optional changes / edits and "Done",

Select as the next option "Shortcuts",

Select the Shortcut you created for this purpose -- the Shortcut will save the content to the location.

 

Example - HP Smart - Shortcuts - Cloud Save - PDF

HP_Smart_Shortcuts_Cloud_Save_PDF_5HP_Smart_Shortcuts_Cloud_Save_PDF_5

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 3772 All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Amconfused 

 

Welcome to the HP English Community --

 

The full driver printer software - HP Scan - can adjust the destination folder.

 

Example - HP Scan - Menu - More > Destination > Save to Folder

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

                       🡹🡹

======================================================

 

In general, HP Smart does not support the idea of a default scan folder.

 

After you select Save, you must next select the destination.

 

Example - HP Smart - Windows - Scan Document > Save

HP_Smart_Win_Scan_Document_Save_8HP_Smart_Win_Scan_Document_Save_8

 

An Exception ---

HP Smart Shortcuts can be used to create a "Save" shortcut to save content to one of the supported Cloud storage accounts.

 

Create the Shortcut.

 

Reminders -

  • First time, use "Add Shortcut" -- after that, you can Right-Click and "Edit" that shortcut to make changes
  • For best results, select a destination in a sub-folder. 
    • For example, if saving a file to OneDrive, select the Destination folder as "Pictures" or perhaps "HP Smart".

Next,

Scan the content

After any optional changes / edits and "Done",

Select as the next option "Shortcuts",

Select the Shortcut you created for this purpose -- the Shortcut will save the content to the location.

 

Example - HP Smart - Shortcuts - Cloud Save - PDF

HP_Smart_Shortcuts_Cloud_Save_PDF_5HP_Smart_Shortcuts_Cloud_Save_PDF_5

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 3772 All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.